- Branding
- Custom Product Solutions
- Sourcing and Production
- Operation and customer service
Branding
Every brand needs a solid foundation. Your logo and company messaging are the “rock” of your promotional advertising. We will create unique, custom promotional products using your company logo and messaging to make a rock-solid impression that promotes your brand identity. We will provide you flexibility to deliver cost effective products with imprinting applications, such as but not limited to: embroidery, silkscreening, heat seal, reflective printing, digital printing, rhinestone transfers, laser engraving, pad printing, embossing, debossing, and etching. With our domestic and global partners, we source goods from all over the globe to bring you the best products at the best prices.
Customer Product Solutions
The Donna Shepard Company is an innovator in the promotional products industry. As industry savvy leaders in our field, we can be the single source for diversifying your promotional product offerings. We continually invest in resources to bring you cutting edge product selections at a variety of price points to meet your needs and demands.
Sourcing and production
With over 15 years experience in the industry, we have established significant, long-term relationships with factories domestically and internationally. While we are an overseas sourcing company, we prioritize sourcing in North America. Our ability to “deal direct” creates a flourishing supply stream offering numerous advantages for the US and abroad. Our manufacturers are selected for their ethical labour policies and we abide by an international code of fair‐trading. With products sourced from manufacturers based in North America, China, Thailand, Malaysia, the Philippines and Bangladesh, we are able to offer a large variety of products with multiple price point options.
Operations and Customer Service
We are passionate about service and make it a key focus in our business. We strive to exceed customer expectations and needs on a daily basis. It is not uncommon to find Donna flying off at the last minute to meet face-to-face with customers to ensure their needs are met with the highest of satisfaction and service. We are determined to consistently outperform our competitors and provide the best service in the industry.
We are committed to building strong partnerships with our customers through excellent communication and service.